Bojan Rajkovic

Hi, I’m Bojan. I’m a technology generalist, with interest areas in engineering systems & culture, API design, and performance engineering.

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About Me

I build engineering organizations that deliver measurable business outcomes — not by accident, but by design. I believe in value-stream aligned teams where engineers own their products and understand the business they operate in, rather than working as passive order-takers. My teams are consistently highly engaged, care deeply about their customers, and it shows in their results.

I’m T-shaped: comfortable leading organizations of 30+ engineers, diving deep into architecture and code, building platforms, designing systems, and working cross-functionally with product, operations, and executives. I’ve been employee 30 at a pre-Series A startup that was acquired by Microsoft, built the business intelligence that powered fundraising, and scaled engineering organizations that underpin hundreds of millions in annual recurring revenue.

I’m also an active builder — I stay technical through experimentation, open-source contributions, and voracious reading. I’m particularly excited about applied AI and platform engineering: I believe agentic AI will be transformative for how we build software, and that strong engineering platforms become more important, not less, in the AI age.

Experience

Sr. Director, Software Engineering at SimpliSafe

From May 2021 to Present

  • Built and led the engineering organization for SimpliSafe's professional alarm monitoring business from the ground up, growing from 5 engineers to a 27-person engineering team partnered with product management, UX, and a 165-person operations organization. Surveyed engagement scores have consistently been 15+ points above the company average, and 30+ above in key areas of leadership and management.
  • Delivered measurable P&L impact through a next-generation specialist UX for the Active Guard Protection outdoor monitoring business: 28% improvement in handle time, 22% reduction in cost to serve, and a 14 percentage point improvement in gross margin
  • Led the design and delivery of a new alarm platform that drove a 39% reduction in handle time, 27% reduction in dispatch rate, 33% reduction in inbound calls, and meaningful NPS improvements for the core intrusion monitoring business
  • Launched SimpliSafe's Live Guard Protection (now Intruder Intervention) live video monitoring capability from scratch, designing the privacy and trust & safety framework: event-driven access controls tied to alarm lifecycle, specialist identity and authentication, and on-camera recording of specialist sessions for customer auditability
  • Established value-stream aligned teams with strong product partnerships, resetting a previously fractious engineering-product relationship into one that ICs actively praise; each team delivers toward clear customer value goals with a dedicated product partner
  • Built a common microservice platform that reduced new service standup time from weeks to hours, enabling a single unified on-call rotation across the entire organization through shared technology familiarity
  • Developed a talent pipeline that produced a Distinguished SWE (now advising Sr. Directors and the CTO), 2 Sr. Engineering Managers, and multiple Staff SWEs
  • Partnered with product, business, operations, and executives to define strategy and roadmap for the professional monitoring business, and drove systems design improvements across the broader engineering organization
  • Internal leader in applied AI: developed agentic workflows for engineering productivity, delivered company-wide training on AI-augmented development, and participated in enterprise tooling selection

Technologies: JavaScript/TypeScript, AWS (ECS/EKS, DocumentDB, DynamoDB, etc.), Kafka, OpenTelemetry

Director, Systems Architecture at First Republic Bank

From February 2019 to April 2021

  • Served as chief architect for all API-related work on a strategic core banking replacement program spanning 10+ major workstreams and 50+ projects; led a team of 4 that provided horizontal solution architecture and API expertise to hundreds of engineers
  • Led greenfield enterprise implementations of API gateway (Apigee) and real-time event streaming (Kafka) infrastructure, serving as the architectural authority for both platforms
  • Worked with VP and SVP-level business technology partners across lines of business to drive technology roadmaps and identify opportunities for strategic alignment and reuse
  • Led enterprise efforts on software quality and SDLC compliance, and built developer guidance on application architecture, non-functional requirements, software patterns, and API design
  • Drove knowledge management improvements across the engineering organization, including transitioning from SharePoint to Confluence and establishing workflow guidelines for Jira

Technologies: Kafka, Apigee, .NET Core, JavaScript/TypeScript, OpenShift/Kubernetes, AWS

Principal Software Engineering Manager at CareStack

From October 2018 to December 2018

  • Led a tribe of 17 engineers working on the front office portions of CareStack's dental practice management system, organizing the team into multiple squads with product focus areas
  • Championed and implemented engineering systems and culture changes to improve throughput, output quality, and quality-of-life for developers
  • Led a release that fixed dozens of bugs and resulted in dramatic stability and reliability improvements, including a 1000x performance improvement in a key billing component
  • Short tenure resulted from a disagreement between the CEO and the entire senior engineering staff about best practices

Technologies: Azure, SQL Server, .NET, TypeScript/JavaScript

Sr. Software Engineering Manager at Microsoft

From July 2016 to September 2018

  • Planned and executed the post-acquisition transition of Xamarin services and teams into Microsoft, migrating half a dozen critical services (sales pipeline, activation/DRM, SSO) and finding landing spots for team members across the new organization
  • Joined the Xamarin Workbooks team as a senior contributor after winding down Xamarin commerce operations; drove an early bet on WebAssembly-based evaluation that anticipated the shift to browser-based developer tooling
  • Developed engineers who went on to significant roles: TypeScript compiler team, Sr/Staff SWEs at GitHub, a startup co-founder, and a Principal SWE Manager at Microsoft
  • Worked closely with release engineering and management teams to maintain and improve engineering and build systems that powered day-to-day work and release efforts

Technologies: Xamarin, .NET, Cocoa/AppKit, Android, TypeScript, WASM, Azure DevOps

Engineering Manager/Operations Lead at Xamarin

From February 2012 to July 2016

  • Joined as employee ~30 (pre-Series A) and grew with the company to a few hundred employees through Microsoft acquisition. Led the team responsible for most of Xamarin's customer-facing infrastructure: Store, Component Store, Single Sign-On, and Licensing. Reported directly to the CEO.
  • Scaled and optimized critical licensing and billing infrastructure to serve billions of API calls per month on 2-3 EC2 instances, stabilizing a platform whose reliability had become a running joke at developer conferences
  • Built a business intelligence platform that powered Series C fundraising, enabling cohort-based analysis of ARR, LTV/CAC, and customer behavior that connected product decisions to business outcomes
  • Transformed the sales quote process from a painful manual workflow to a one-click Salesforce integration, reducing customer quote fulfillment time to under 30 seconds
  • Devised a novel approach to licensing infrastructure from both the server and client side, resulting in more robust client licensing and greatly improved performance, reliability, and debuggability
  • Participated in Microsoft acquisition due diligence, providing detailed knowledge of sales infrastructure and customer-facing systems

Technologies: .NET, AWS, Azure, Salesforce, GTK+, JavaScript, Redis, SQL Server, MySQL

Software Developer/Consultant at Cane Systems

From August 2010 to February 2012

  • Worked as an on and off-site consultant in the telecommunications industry, focusing on operations support systems (OSS) and other network/physical plant management projects
  • Developed a new system for tracking fixed assets and points of presence, including rich mapping and navigation capabilities built in
  • Built solutions to collect and manage hardware inventory and hardware status from native systems that did not integrate into centralized OSS

Technologies: Java, PostgreSQL, Oracle DB, Cisco/Juniper

Software Developer at Air Power Analytics

From February 2009 to February 2012

  • Rewrote a sensor metrics collection platform from the ground up, delivering multiple order of magnitude improvements in polling and memory efficiency
  • Built infrastructure to securely deliver collected data back to central server from each on-site location, and pre-process it for ETL
  • Built two front-ends, a "live" frontend that could run on any computer on the same network as the collection platform and view live data, and a reporting frontend that worked off ETLed data
  • Evaluated and identified hardware with suitable characteristics for metrics collection platform that was suitable for use in industrial plants

Technologies: Java, C#, ActionScript/Flash, PHP, Oracle, Serial Protocols

Awards and Publications

  • SimpliSafe FY2023 Inventor of the Year

  • US Patent 12,073,706: “Consolidated alarm screen” (August 2024)

  • US Patent 12,250,496: “Communication sessions with autonomous security device preparation” (March 2025)

  • US Patent 12,444,293: “Alarm platform with aggregated alarm events” (October 2025)

  • US Design Patent D1,087,116: “Display screen or portion thereof with a graphical user interface” (August 2025)

  • US Design Patent D1,087,115: “Display screen or portion thereof with a graphical user interface” (August 2025)

  • Canadian Patent 3,253,554: “Managing remote access to image capture devices” (December 2025)

  • Multiple additional pending patent applications from my work at SimpliSafe

Contacting Me

The best way to reach me re: hiring is via email. You can also message me on LinkedIn, or find my Twitter, etc.